Frequently Asked Questions
How will I know if my order is confirmed?
You’ll receive a confirmation email and SMS once your order is successfully placed. For further assistance, feel free to reach out to our customer support team.
When will my order be dispatched?
Orders are typically dispatched within two working days. The delivery time will depend on your location.
How long will it take for my order to reach me?
Delivery times may differ based on your location and the products ordered. You can check the estimated delivery time for your area by entering your pincode on the product page.
What are the delivery charges?
Delivery fees, if applicable, will be displayed at checkout based on your order details and location.
How can I track my order?
Once your order is shipped, we’ll send you an email with the tracking details and courier information. You can also track your order by logging into your account on our website. If you encounter any issues or haven’t received updates, please contact us for assistance at helpdesk@gharaanadecors.com.
Can the invoice or pricing details be excluded for gift orders?
Unfortunately, due to regulatory requirements, including invoices with all shipments is mandatory.
What are the requirements for Next Day Delivery (NDD)?
To qualify for Next Day Delivery, orders must be placed before 3 PM from Monday to Saturday, excluding Sundays and public holidays. NDD is available only for select pincodes.